Forgotten money: users report instability in the Central Bank system

This Tuesday (15) some users who tried to access the Central Bank’s Receivable Values ​​System (SVR) reported having faced difficulties and instability in the system. This was the case of technology advisor Maciel Ferreira, 29 years old, resident of Gama-DF. He tried to access the platform in the morning, but it didn’t work.

“Unfortunately when I accessed the website it didn’t load, I don’t know if it’s a temporary unavailability or what.”

Maciel says that the tool would be of great use to her, as she cannot remember all the accounts she has.

“I found out about this link from the Central Bank to check the amounts receivable and this was particularly interesting to me because I always had a lot of bank accounts, today it is so easy to open a digital bank account that today I don’t even know how many accounts I have . That’s why it was so important to check this”, explains Maciel.

Brasil 61 asked the Central Bank about the instability noticed by some users. In a statement, the institution denied that there was any problem.

“The SVR System and public consultation are functioning normally.” informed the BC advisor.

Deadline ends this Wednesday (16)

According to the Central Bank, R$8.5 billion is still forgotten in banks, financial institutions and cooperatives. On the website of SRV It is possible to check whether there are amounts to be received and redeem the money, if applicable. For those who have more than R$100 to receive, it is necessary to activate the double authentication factor.

Forgotten money: deadline to redeem ends this Wednesday (16)

Through the Central Bank system, the requester provides the holder’s Pix key and the amount will be sent within 12 business days. If the person — natural or legal — does not have the Pix key registered in the system, they must contact the financial institution directly to arrange a return method.

The deadline for redeeming values ​​began on September 16th. On that date, the Central Bank announced that R$8.56 billion was available for redemption. The values ​​belong to around 42 million individuals and 3.6 million companies.